Timetable+ Support

FAQs

How and when are the dates in the schedule updated?

Every time Timetable+ gets launched it will check and update the dates and current week accordingly

Current week - Updates at the end of every week
Schedule Dates - All dates will update when the last Sunday of the schedule has passed

Note - If your schedule has weekend days disabled the dates wont update until the Sunday of the last week in the schedule has passed.

I have purchased RemoveAds but I'm still receiving ads?

Try restoring your purchase by clicking the restore purchases button in the remove ads page located in settings. If this doesn't work try the following:

Confirm that you have been charged and the purchase was completed/successful
Make sure you're signed in with the same Apple ID that you used to make the purchase
Make sure your device allows in-app purchases
Restart your device and app
Restore purchases by navigating in the app to Settings>RemoveAds then click on the "Restore Purchases" button

If you've tried restoring purchases after trying the above and you have been charged please contact the support e-mail below answering the questions below which will help us investigate this issue further:

What device the purchase was made on? (iPhone, iPad, iPod)
What iOS version the device is using? (Settings>General>About>Software Version)
What ads are displaying? Is it all of the ads on all pages or only some ads on certain pages?
How long has it been since your purchase was made?

I have purchased RemoveAds but I'm still receiving ads?

Try restoring your purchase by clicking the restore purchases button in the remove ads page located in settings. If this doesn't work try the following:

Confirm that you have been charged and the purchase was completed/successful
Make sure you're signed in with the same Apple ID that you used to make the purchase
Make sure your device allows in-app purchases
Restart your device and app
Restore purchases by navigating in the app to Settings>RemoveAds then click on the "Restore Purchases" button

What device the purchase was made on? (iPhone, iPad, iPod)
What iOS version the device is using? (Settings>General>About>Software Version)
What ads are displaying? Is it all of the ads on all pages or only some ads on certain pages?
How long has it been since your purchase was made?

When do Homework Reminders notify me?

All homework reminders will notify you a day before it is due at 9:00 AM local time

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